Official FAQ
Find clear answers about dining, gaming, and visiting Plateja Caranda — a physical restaurant and licensed offline casino at 8 Whiteman Street, Southbank.
Plateja Caranda is a brick-and-mortar venue, not an online gambling website. All gaming takes place on-site under Victorian regulation.
8 Whiteman Street, Southbank, Melbourne, VIC 3006, Australia
Jump to the category that matches your question.
Restaurant
What to expect from the seasonal Australian menu, dietary care, and the bar.
Reservations are recommended, especially for dinner and weekends, but walk-ins are welcome based on availability. You can reserve via OpenTable or by calling +61 478 392 516. The restaurant is open daily from 11:30 AM to 11:00 PM.
Yes, the kitchen can accommodate vegetarian, vegan, gluten-free, and most allergies with advance notice. Seasonal Australian produce is central to the menu. Please inform staff of allergies when booking or on arrival.
The bar serves craft beer, Australian wines, and botanical cocktails, available to restaurant and casino patrons. The bar operates during restaurant hours. Non-alcoholic options are available.
Casino
The licensed offline casino floor, table games, age requirements, and dress code.
No. Plateja Caranda is a physical restaurant and licensed offline casino. All gaming occurs on-site at 8 Whiteman Street, Southbank. We do not offer online gambling. The casino floor is open 24/7.
We offer live-dealer Blackjack, Roulette, and Poker, along with regulated pokies. Table games are operated by trained dealers. Pokies are available on the casino floor.
You must be 21 years or older to enter the casino floor. Valid photo ID is required. Australian driver's licence, passport, or proof-of-age card are accepted. The age requirement is strictly enforced.
Smart casual attire is required. Thongs, singlets, and sportswear are not permitted on the casino floor. The restaurant has a relaxed dress code. Management reserves the right to refuse entry.
Responsible Play
Support measures, self-exclusion, and where to find free and confidential help.
We provide information on responsible gambling, self-exclusion options, and staff trained to assist patrons. Self-exclusion is available on request. Staff can provide information about support services.
Gambling Help Online is available 24/7 on 1800 858 858 or at gamblinghelponline.org.au. The service is free and confidential. You can also speak to our staff for assistance.
Yes, self-exclusion is available. Please speak to our staff or contact us for more information. Self-exclusion can be arranged in person. Confidentiality is maintained.
Visit
Location, parking, accessibility, and opening hours for the venue.
We are at 8 Whiteman Street, Southbank, Melbourne, VIC 3006, near the Yarra River and Crown Melbourne. The venue is easily accessible by tram, train, or car. Southbank is a short walk from Flinders Street Station.
Paid parking is available nearby, including at Crown Melbourne and Southbank parking facilities. Street parking is limited. Public transport is recommended.
Yes, Plateja Caranda is wheelchair accessible, with accessible restrooms and lift access to all floors. Please contact us if you have specific accessibility needs.
The restaurant is open daily from 11:30 AM to 11:00 PM. The casino floor is open 24/7. Bar service follows restaurant hours. Casino entry is restricted to 21+.
Reservations
Booking a table, planning a private event, and combining dining with the casino floor.
You can reserve a table online through our contact page or by calling +61 478 392 516. Reservations are recommended for groups of 6 or more. Walk-ins are subject to availability.
Yes, we have spaces for private dining and events. Contact us to discuss your requirements. Suitable for corporate events, birthdays, and celebrations. Custom menus are available.
Casino table games do not require reservations, but you can reserve a dining table and then access the casino floor. Casino entry is subject to age and ID checks.
Policies
Identification, smoking, and photography rules to help you prepare for your visit.
Valid photo ID is required for casino entry. Accepted forms include Australian driver's licence, passport, or proof-of-age card. ID must show your date of birth. Digital IDs may not be accepted.
Smoking is not permitted indoors. Designated outdoor smoking areas are available. Victorian smoking laws apply.
Photography is allowed in the restaurant, but not on the casino floor for privacy and security reasons. Please ask staff before taking photos.
Reserve a table and explore the casino at Plateja Caranda. Remember to play responsibly.
Book via OpenTable or call +61 478 392 516. Gambling Help Online: 1800 858 858.
Reserve a Table & Explore CasinoAre you 21 years of age or older to view our menus and real-money offline casino offerings?
Strict 21+ age policy. Plateja Caranda is a licensed offline dining and real-money gaming venue. Valid government-issued photo ID is required upon entry at 8 Whiteman Street.
